Privacy Policy
Last updated: March 2026
This Privacy Policy describes how ProductShake, LLC ("Company", "we", "us") collects, uses, and protects your information when you use MakePost ("Service").
1. Information We Collect
Account Information
When you sign up using Google authentication, we collect:
- Your name and email address
- Profile picture (if provided by Google)
Content You Upload
We store videos, images, and text content you upload to the platform for publishing to your connected social accounts.
Connected Social Accounts
When you connect social media accounts (TikTok, Instagram, YouTube, Facebook), we store:
- Account identifiers and names
- OAuth access tokens (encrypted) for publishing on your behalf
- Profile information provided by the platform
Usage Data
We collect analytics on your published posts including views, likes, comments, and engagement metrics from connected platforms.
2. How We Use Your Information
- To provide and maintain the MakePost service
- To publish content to your connected social accounts
- To display analytics and performance metrics
- To process subscription payments
- To communicate service updates and support
3. Third-Party Services
MakePost integrates with the following third-party services:
Authentication
- Google OAuth - For secure user authentication
Payments
- Stripe - For subscription billing and payment processing. Stripe handles all payment card data; we do not store your card information.
Social Platforms
- TikTok - For video publishing and analytics
- Instagram/Facebook - For Reels and post publishing
- YouTube - For Shorts and video publishing
AI Services
- Anthropic (Claude) - For AI-powered script and caption generation
- Creatify - For AI video generation (admin features)
4. Data Storage and Security
Your data is stored securely using industry-standard practices:
- Encrypted database connections
- Secure session management
- OAuth tokens stored with encryption
- HTTPS for all data transmission
5. Data Retention
We retain your data for as long as your account is active. When you delete your account:
- Your account information is deleted
- Uploaded content is removed from our servers
- Connected social account tokens are revoked
Content already published to social platforms remains on those platforms and is subject to their policies.
6. Your Rights
You have the right to:
- Access - Request a copy of your data
- Correction - Update inaccurate information
- Deletion - Request deletion of your account and data
- Portability - Export your data in a standard format
- Disconnect - Revoke access to connected social accounts at any time
8. Children's Privacy
MakePost is not intended for users under 13 years of age. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service.
10. Contact Us
For privacy-related questions or to exercise your rights, please contact us at [email protected].